IT support and consulting since 2022

Your network works. Your data is safe. You run your business.

Cimnet Solution looks after your company's computers, servers, network and security, from everyday support to projects for demanding systems.

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2022in business

Networksand security

Remoteand on-site

Dalibor Jovanović, founder of Cimnet Solution

About me

One person responsible for your systems, with big-company experience.

I'm Dalibor Jovanović, an IT infrastructure engineer and founder of Cimnet Solution. For more than ten years I have designed, deployed and maintained servers, networks and virtual environments, in the public sector and at large international companies.

I started my career in 2013 at the City Library of Zaječar, then worked for the Ministry of Education, Science and Technological Development, the Institute of Public Health Zaječar, Zijin Copper in Bor and HCL Technologies. Since 2024 I have been an IT consultant at ResourcePro.

I hold a master's degree in computer science from the University of Vienna. I bring experience from environments with strict SLAs to smaller businesses, with a personal approach and direct contact.

Experience, education and technology

Experience: Since 2013, in the public sector and international companies
Education: M.Sc. in Computer Science, University of Vienna; B.Sc. in Information Technology, University of Belgrade
Certifications: Microsoft MCSA: Windows Server 2012, MCTS: Windows Server 2008
Servers and cloud: Windows Server, VMware vSphere, Hyper-V, Azure Virtual Desktop, Microsoft 365, Entra ID, Intune
Networks & security: MikroTik, Huawei, Sophos firewalls, site-to-site and client VPN, BitLocker
Monitoring and support: Zabbix, Kaseya VSA, ServiceNow (ITIL), PowerShell automation
Publication: Co-author of “Applied Industrial Informatics”, Copper journal, Mining and Metallurgy Institute Bor, 2013.

Microsoft MCSA: Windows Server 2012 certificate issued to Dalibor Jovanović — Microsoft Certified Solutions Associate: Windows Server 2012, earned in 2015.

Services

From a single computer to the whole network.

Hire me for a single issue, a project, or ongoing maintenance under a monthly contract. With a contract I maintain your systems regularly, so most faults are fixed before they stop your work.

IT support

Everyday help when something stops working, and regular maintenance that prevents breakdowns.

Remote and on-site helpdeskI solve most problems over a secure remote connection, and come to you when needed.
Computer, printer and server maintenanceUpdates, disk checks and hardware health checks, before something fails.
Microsoft 365, email and user accountsNew and removed accounts, shared folders, Outlook, Teams and phone setup.
Backup and data recoveryAutomatic copies in more than one place, with regular checks that the data can actually be restored.

IT consulting

Help with decisions about equipment and systems, before you spend the money.

Assessment of existing infrastructureA review of equipment, network and licenses, with a report on what is fine, what is a risk and what needs replacing.
Equipment and licensing planEquipment that fits your needs and budget, without paying for what you don't need.
Moving to the cloudMoving email, files and applications to Microsoft 365 or another cloud, without losing data.
System documentationEquipment, access and network settings recorded in one place, so the company doesn't depend on one person.

Specialty

Networks & security

Network design, installation and protection, from a single office to multiple sites.

Cabling, switches, routers, Wi‑FiA neatly built network that is documented and easy to maintain.
Firewall and VPNProtection at the network edge and secure access from home or the field.
Security auditA vulnerability check with a report and a clear order of what to fix first.
Ransomware protectionLayered protection and backups that an attacker cannot delete.

More about networks and security

Networks

A network that holds up all day, every day.

I design and install networks for offices, warehouses and production plants. Everything is documented and labeled, so you always know where each cable goes and what is connected to what. I split the network into separate segments, so staff computers, cameras and guests don't share the same traffic.

Cabling and racks: Cat6/Cat6A, patch panels, tidy cabinets
Switches and routers: VLAN segmentation, priority for critical traffic
Wi‑Fi: Coverage without dead zones, separate guest network
Multiple sites: Secure office-to-office links over VPN

IT engineer working at a console in a server room

Illustration of a shield with a keyhole on an electronic chip

Security

Company data stays in the company.

Most attacks start with a fake email or a missed update. I set up layered protection and check that backups can actually be restored when needed. I show staff how to spot suspicious messages, because they are the first line of defense.

Firewall and VPN: Traffic control and safe remote work
Security audit: Vulnerability review with a prioritized report
Ransomware and backup: Antivirus, updates, tested recovery
Staff training: Phishing emails, passwords, two-factor sign-in

How I work

Four steps, no hidden costs.

I take the same approach to a small fault and to a large project. First I understand the problem, and only then propose a solution.

Talk

Tell me what is bothering you or what you are planning. The first conversation is free and without obligation, by phone, on Viber or in person.

Assessment

I review the existing system, on-site or remotely, and propose a solution. You know the price and the timeline before anything starts.

Implementation

I plan the work so that downtime is as short as possible. Everything I do goes into documentation that you receive.

Support

After the job is done I stay available for questions and issues. With a monthly contract I check the system regularly and fix things before they become problems.

Clients

Experience from environments where downtime is not an option.

Companies I have worked for and work with.

Zijin Copper Bor

Network Specialist, 2021–2022

Maintained Dell PowerEdge servers, Sophos firewalls and ACLs, configured switches, routers and access points (MikroTik, Huawei), and ran backups for disaster recovery.

HCL Technologies

Support Engineer, 2022–2024

Resolved Tier 1–3 incidents in ServiceNow under strict SLAs, handled patch management with Kaseya VSA, enforced BitLocker encryption on company devices and maintained technical documentation.

Current

ResourcePro

IT Consultant, since July 2024

Windows servers, VMware and Azure Virtual Desktop, identity and device management with Active Directory, Entra ID and Intune, Microsoft 365, and PowerShell automation.

Contact

Describe the problem and I'll get back to you.

Phone or Viber is fastest. For detailed inquiries, send a message through the form and you will get a reply within 24 hours on business days.

Phone+381 60 000 0000 Viber+381 60 000 0000 Emailinfo@cimnet.rs